![]() But observers say that when the cost of gas itself is subtracted from the rates, the utility’s take from its New York City customers will rise by about 50 percent. National Grid’s total charge to typical New York City residents will be about 31 percent higher in 2019 than in 2016. National Grid also will need tens of millions of dollars to clean up its polluted properties along Newtown Creek in Brooklyn and Queens and the Gowanus Canal in Brooklyn. You may be eligible to receive high-efficiency showerheads, faucet aerators, and thermostatic shut-off valves for your multifamily dwellings. National Grid called the state approval “fair and reasonable.” The company says it will spend $3 billion of the rate hike improving the infrastructure that serves its 1.2 million city customers. Featured programs for downstate New York customers: No-Cost Water-Saving Products. Pay your bill, report outages and gas emergencies, and find useful energy saving and safety tips. Read tips to quickly reach and speak to a live National. Make a digital payment using Venmo, PayPal, ApplePay or Google Pay. Each map provides the location and specific information for selected electric distribution lines and associated substations within the National Grid NY electric service area. This National Grid NYC Metro Area Customer Service phone number is ranked 3 of 6 phone numbers. ![]() National Grid says its infrastructure costs are growing, and that the hike in its charges for delivering gas will buy upgrades to gas lines and other equipment. National Grid has created a collection of maps to help customers, contractors and developers identify potential project sites. It has been a decade since the state last raised National Grid’s rates for delivering natural gas. “They are entirely correct to worry about customers opening up their bills and their eyebrows hitting the ceiling,” said Richard Berkley of the Public Utility Law Project, a consumer watchdog.
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